“Career Highways has given us a consistent Skills Intelligence foundation for defining roles, aligning skills, and empowering employees to understand their career opportunities. It has accelerated our job architecture and strengthened how we develop and plan our workforce.”
— Dr. Ashley Ellis, VP of Employee Engagement at Businessolver
Businessolver, a leading HR technology company, faced a growing challenge: outdated job architecture, inconsistent role definitions, and limited visibility into workforce skills.
To support continued growth, they needed a faster, more scalable way to standardize roles, empower employees, and plan for the future.
By partnering with Career Highways, Businessolver implemented an AI-powered skills intelligence platform that transformed how they define roles, map skills, and enable career pathways across the organization.
The results were significant—cutting job architecture timelines from over a year to just months, dramatically reducing manual effort, and giving employees clearer visibility into their career growth opportunities.
But the real impact goes deeper—spanning HR operations, workforce planning, and business strategy.
👉 Download the full case study to see how Businessolver:
BUSINESSOLVER RESULTS
Reduced role and skills creation effort by 95%
Accelerated workforce planning and decision-making
Improved employee engagement through career clarity
Organizations across the country are struggling with a major workforce challenge: employers can’t find the talent they need, while millions of capable workers are overlooked by outdated hiring practices.
Skills for Chicago, a workforce development nonprofit, set out to change that. By partnering with Career Highways, the organization successfully transitioned employers toward a skills-based hiring model that removes unnecessary barriers and connects qualified candidates to meaningful jobs faster.
Customer Snapshot
Organization: Skills for Chicago Industry: Workforce Development Mission: Connecting overlooked talent with meaningful employment opportunities in a rapidly evolving labor market.
Skills for Chicago works with employers across the region to ensure capable candidates—often overlooked by traditional hiring systems—can access career opportunities and economic mobility.
The Challenge
Declining labor participation and rapidly evolving job roles have made it increasingly difficult for employers to find and retain the right talent.
At the same time, many hiring processes still rely on:
Outdated job descriptions
Arbitrary credential requirements
Screening questions that filter out qualified candidates
While employers increasingly recognize the value of skills-based hiring, many struggle to implement it effectively within existing hiring systems.
Skills for Chicago needed a way to help employers:
Identify real candidate skills
Match candidates to multiple roles quickly
Build consistent job frameworks across organizations
Anticipate emerging workforce skill needs
The Solution
Skills for Chicago partnered with Career Highways to implement an AI-driven platform designed to power skills-based hiring at scale.
Key Capabilities
The platform enables organizations to:
Identify candidate skills—including those often overlooked by traditional resumes
Match candidates to multiple relevant roles quickly and accurately
Analyze skills gaps and workforce needs
Create consistent job frameworks across employers
Technology Platform
The solution is powered by an integrated technology stack including:
Salesforce Marketing Cloud
Salesforce Sales Cloud
Salesforce Data Cloud & Analytics
These tools support:
Candidate qualification
Community management
Recruiting workflows
Workforce market intelligence
The platform is enhanced by Career Highways’ AI-driven skills mapping and career pathway tools, enabling faster candidate matching and clearer career progression insights.
The Impact
By shifting employers toward a true skills-based hiring model, Skills for Chicago dramatically improved candidate matching and hiring outcomes.
Key Results
40% faster candidate matching
70+ community partners engaged
1,000+ individuals placed into jobs
84% long-term retention rate
$25M+ in annualized wages generated
The platform enabled employers to rapidly adopt skills-based hiring practices while improving both hiring efficiency and long-term employee success.
Transformational Outcomes
The partnership delivered immediate and long-term benefits:
Rapid shift to skills-based hiring practices
Reduced hiring barriers for overlooked talent
Faster candidate matching and placement
Consistent job frameworks across employers
Improved visibility into emerging skill gaps
Customer Perspective
“Career Highways is going to transform how you do HR. Almost overnight, you can shift to skills-based hiring for real. You can create consistent jobs and roles, identify skills gaps, manage your talent, and even identify how AI will impact your team.”
Bridget Altenburg CEO, Skills for Chicago
Ready to Remove Hiring Barriers?
Career Highways helps organizations adopt skills-based hiring that expands access to talent, improves matching speed, and drives stronger workforce outcomes.
Skills for Chicago, a leading workforce development organization, set out to remove hiring barriers and expand access to opportunity by shifting employers from credential-based screening to skills-based hiring. Partnering with Career Highways, they created consistent job frameworks, identified transferable skills, and enabled faster, more accurate candidate matching—unlocking stronger hiring outcomes across their employer network.
